Q: How long does the process take to complete: A: Depending on the size of your project, the average turnaround time is 7-10 days. Q: How many hours can fit onto a DVD? A: Approximately 2 hours of video/slides/photos will fit onto a single DVD. Q: What order will my slides and photos be put in? A: We suggest that you number them in the order you want. If not numbered they will appear on the DVD the way they are shipped to us. Q: How do I know what the quality of the video will be? A: The DVD you will receive will reflect the quality of the media you supplied. Q: Can I combine photos and slides onto one DVD? A: Yes. You can combine any services onto one DVD as long as it is less than 2 hours running time. Q: Why should I convert my tapes to DVD? A: Video tapes deteriorate over time and it only takes one bad VCR to destroy a tape. DVDs under proper conditions will last a lifetime. Q: I don't know what is on my reels. Can I review it? A: Yes. For an additional charge we can create a reel by reel DVD, have you review it and let us know what you want and Transfer Me to DVD will then complete it. Q: What process do you use to put my film on DVD? A: Transfer Me to DVD uses state of the art equipment to capture your film into the highest quality possible. Q: How many feet of film will fit onto a DVD? A: We can fit about 1800ft of 8mm or Super 8 and 4000ft of 16mm onto a single DVD. Q: Do you have a money back guarantee? A: We guarantee customer satisfaction. We will work with you to make sure that you are satisfied. Q: Is it safe and will you return my originals? A: All original material is sent back as received and Transfer Me to DVD recommends FedEx for your carrier service. |